faq
faq
what is a cord of firewood
A cord of firewood is the standard measurement used to break down how much wood you will be receiving in the firewood industry. A standard cord measures out at 4ft by 4ft by 8ft, 128 cubic feet. A cord splits into increments including ⅛, ¼, ⅓, ½, ¾ and Full Cord. You can purchase multiple cords for larger volume orders.
what is a face cord
A face cord of firewood is a slang term used in the industry that means ⅓ of a cord. This term is also referred to as a bush cord. A face cord measures out as 42 cubic feet of stacked firewood.
how does the wood get to me
When we deliver firewood, we hand stack or fill a tote with your order into the appropriate quantity required for example 1/3 cord, 42 cubic ft stacked or 1 large tote. Once the wood is loaded into our truck, we bring it to your property and either unload it by hand, drop off a palletized product with a pallet jack, or hydraulic dump when access is permitted. The wood is delivered in a loose pile or palletized tote upon delivery.
do you offer a wood stacking service upon delivery
Yes, we do! To make your experience completely hassle-free, you can add our professional wood stacking service to your order. Our team will handle all the heavy lifting for you.
what is the difference between inexpensive firewood and expensive firewood
When talking about firewood, there are a few things to keep in mind. The most common is the overall burn time and how much heat it releases. The more heat and burn time creates a higher BTU, the unit of measurement used for energy in the firewood industry. The more premium the firewood generally, the slower it burns while still burning significantly hotter than a lesser species of wood. As you purchase higher quality firewood you will find less ash and residue leftover, depending on the kind of wood your utilizing. Some woods give off a pleasant scent or are specifically used for cooking and add flavor to food. All these factors affect the price and quality of individual species of firewood.
what is the difference between loose and stacked firewood
The main difference between loose and stacked firewood is the exact quantity that is being purchased. With loose wood, there can only be a general estimation of how much wood there is. A conversion metric is used in an effort to be fair on volume. This is due to air space and other similar factors created by the random arrangement of each piece of wood. However, with stacked firewood, you get exactly what you pay for. This guarantees you are getting your money’s worth of firewood, without losing out on several cubic feet of air space.
why is wood sold in Cubic feet and not by weight
Generally, the reason wood shouldn’t be sold by weight is that wood burns optimally at 7-20% moisture. When wood is appropriately dried then, the weight will all be very standardized and similar for each quantity sold. However, let’s say the wood has 25% moisture. Water is extremely heavy; thus, you end up paying more money for a substandard product impacting your overall experience. When purcahsing by weight you pay more for a lower quality product if the firewood is not adequately dried.
how do I start a fire
There are many ways to start a fire, from the old school bundle of newspapers all rolled up in a ball, to new-age tools and products that are made explicitly for starting fires. However, if you do not have access to these tools and products, a very common and consistent fire starting secret is to put a small amount of petroleum jelly (Vaseline) onto a paper towel. Then light the paper towel on fire and voila! Petroleum jelly acts as a very inexpensive and easily accessible fire starter because of its long and hot burn time. Once the Vaseline catches fire it will set your kindling/firewood on fire to create the warm and cozy fire your looking for.
what is the best wood for kindling
Generally, the best wood for kindling is Cedar as it is very straight-grained and easy to split into smaller pieces. It ignites right away and has a sweet scent when it first lights, adding to the atmosphere of the fire. You can start a fire with any smaller pieces of dry firewood and dry wood bark. Birch and Douglas Fir bark act as a fantastic fire starter.
how big are standard convenience store firewood bags/bundles?
The average bags found at convenience stores are 0.75 cubic f.t. – 1.0 cubic ft.
what does kiln-dried mean
A kiln is a large warehouse-size oven that quickly dries wood to a specified moisture amount. On top of drying, the wood kilns also helps kill bacteria such as fungus, mold and parasites that may be residing in the wood. This provides you with a much cleaner, and enjoyable experience while burning the firewood.
what is your delivery area and are there any fees
We deliver throughout Calgary and surrounding areas (within ~3hrs, minimum volume requirements after 1hr). The delivery fee is calculated based on your location at checkout, so you will see the final cost before confirming your order.
how big is the wood? What length is it cut to
We use a wood processor, therefore the majority of firewood pieces are cut to 16″ in length, with varying width sizes.
what does naturally seasoned wood mean
Naturally seasoned means the wood is left out in the sun to dry out over time. It is not put through an artificial drying process making it rely on time, wind and sunshine.
what is the optimal moisture of wood
Generally, for firewood, you’re looking for between 10-20% moisture for the optimal burn. Although a little more or a little less is still okay, just not quite as perfect. Above 20% and you will find that you have a harder time starting and burning the firewood providing a lower quality burn.
what's the difference between softwood and hardwood
Generally, the defining factor between softwood and hardwood is its density. Softwood pops more due to its higher quantity of air pockets inside the wood. On the other hand, hardwood fibers are more densely packed and leave little to no air pockets, stopping popping from occurring.
what are woods suitable for cooking and smoking
When looking for cooking and smoking wood the most common factors to be on the lookout for are; how hot the wood burns, for how long does it burns, and how reliable are the coals it creates. Taking all these factors into consideration Hardwood fulfills all the requirements and is best suited for the job. If you are specifically looking to cook or smoke certain foods, you may want to experiment with woods like Cedar, Maple, Apple, and Cherry, all depending on the flavor profiles of the food being cooked or smoked. For example, Cedar is a commonly used when cooking fish. Some recipes call for cooking directly on top of a cedar plank. Restaurants often use Apple wood as a smoking and flavoring agent for smoking red meats. Where seasoning falls short experimenting with different varieties of wood is the best way to figure out what you enjoy when adding depth and flavor to your food.
what is the best wood for spatial heating
Birch is the best local wood for spatial heating, due to its high BTU. Birch firewood allows for the heating of large spaces with the least amount of wood being burned. It is a cost effective wood that leaves less creosote (ash) residue left over. Making clean up and emptying your fireplace much easier.
why use firewood for heating
Firewood is a natural resource that is more sustainable than natural gas. It has a net neutral carbon effect on the environment and can be utilized as an effective heating source for indoors or outdoors. By utilizing modern heating systems that use firewood you will find that they are significantly cheaper than using natural gas or other renewable resource alternatives.
Quality Firewood, Delivered to Your Door
Experience premium firewood from Timber Ridge. Responsibly sourced, meticulously prepared for a clean, long-lasting burn. Enjoy convenient delivery straight to your door.
Quality Firewood, Delivered to Your Door
Experience premium firewood from Timber Ridge. Responsibly sourced, meticulously prepared for a clean, long-lasting burn. Enjoy convenient delivery straight to your door.